labet Privacy Policy — How Your Personal Data Is Handled

When you register on labet, we collect the personal details you provide directly — including your full name, date of birth, email address, and your chosen payment method details. We also collect information generated by your activity on the platform, such as login timestamps, device type, IP address, browser information, and the games or betting markets you interact with. This technical data helps us keep your account secure, detect unusual activity, and ensure the platform performs well on mobile devices across the Philippines. We do not collect more information than is necessary for the purposes described in this policy, and we do not purchase personal data from third-party data brokers. If you contact our support team at [email protected], the content of that communication is also retained so we can follow up and resolve your query effectively. All data collection is carried out in accordance with applicable Philippine data protection regulations.

The personal information you provide is used primarily to operate and maintain your labet account, process deposits and withdrawals in Philippine pesos, verify your identity in line with responsible gaming requirements, and deliver the sports betting, slot game, and bingo services you have signed up for. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to this Privacy Policy — through the email address registered on your account. Aggregated, anonymised usage data may be used internally to improve platform performance, identify popular game categories, and optimise the mobile experience for players across Luzon, Visayas, and Mindanao. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Where we engage trusted service providers to assist with payment processing or platform infrastructure, those providers are contractually bound to handle your data only as directed by labet and in accordance with this policy. You will never receive unsolicited promotional messages from third parties as a result of using our platform.

Your personal data is stored on secured servers using industry-standard encryption to protect it from unauthorised access, disclosure, or loss. Access to personal data within the labet organisation is restricted to staff and systems that require it to perform their specific functions — no one has blanket access to the full database of user records. We use encrypted connections (HTTPS) across the entire platform so that data transmitted between your device and our servers is protected in transit. While we take every reasonable precaution to safeguard your information, no digital system can guarantee absolute security — if you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take protective action. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in a way that prevents re-identification.

As a registered player on labet, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your data where there is no overriding legal or regulatory reason for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a query is being resolved. To exercise any of these rights, simply send a written request to [email protected] from the email address registered on your account — we will respond within a reasonable timeframe and will not charge you for making a legitimate data rights request. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant Philippine data protection authority. We are committed to resolving any concerns directly and promptly before matters need to be escalated.

labet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, we will notify you via the email address on your account before the updated policy takes effect, giving you the opportunity to review the changes and decide whether you wish to continue using the platform. The most current version of this policy is always available on this page, and the date of the last update is shown below. We encourage you to check back periodically so you remain informed about how your data is being handled. Continued use of the labet platform after an updated policy takes effect constitutes your acceptance of the revised terms.

Last updated: June 2025